A season this important shouldn’t be a leap of faith. Open Clubhouse exists so families can compare programs on the things that actually matter before signing up, not after.
Every review requires a team invoice, payment receipt, or roster screenshot before it's eligible to publish. No exceptions.
Our team reviews the submitted document against the claimed program and season before the review is approved, typically within 48 hours.
Programs never see who wrote a review or what document was submitted. They can only see the published review text and respond to it.
A published, verified review cannot be deleted by the program it's about. Programs can post one public response per review to give their side.
Choosing where your child spends a season is one of the highest-stakes decisions a sports family makes. These commitments are the ground rules that make honest information safe to share and safe to rely on.
Reviews publish as “Parent 1”, “Official 1”, or “Coach 1”. Programs never see names, emails, or the documents used for verification, so no family risks their child’s playing time by telling the truth.
Paid features never touch scores or reviews. A program can’t buy a better rating, suppress a worse one, or pay to outrank a better-reviewed rival on trust metrics.
Submissions may not name private individuals, and anything identifying a child is rejected in verification. Ratings describe programs, never people’s kids.
Every report of a suspicious review, a misrepresented program, or a safety concern gets a human look. Verified reviews that fail re-verification come down; programs that game the system lose their profiles’ claimed status.
Program records, circuit affiliations, and tournament histories are aggregated weekly from public sources: USSSA team search, Perfect Game tournament brackets, and AAU club directories. This means every registered program has a profile on Open Clubhouse whether or not it has been claimed; transparency isn’t optional. Ratings come exclusively from verified reviewer submissions; we never invent or estimate them.
Programs can claim their profile for free to correct factual details (coach credentials, circuit, age groups) and to respond publicly to reviews. Claiming does not grant the ability to remove or edit a parent’s review.